The Knowledge Champion

How To Launch A Knowledge Base Your Employees Can Trust In As Little As Nine Days

By separating actionable and foundational knowledge you can launch a trusted resource in days, not weeks

Nov 6, 2025 • Greg DeVore

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March 2025

Plan for Change or Plan to Fail

Here’s a conversation I have all the time with trainers.

Mar 24, 2025 • Greg DeVore

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February 2025

Why Knowledge Champions Rely on Recipes Instead of Memorization

No, memorization does not make employees faster

Feb 19, 2025 • Greg DeVore

Training Customer-facing and Back-office Employees to Adapt to Change

Most training and documentation programs are designed without any consideration for change.

Feb 4, 2025 • Greg DeVore

January 2025

Where is the Water Going? Intercepting Tribal Knowledge Moments

Most documentation and knowledge management initiatives fail.

Jan 28, 2025 • Greg DeVore

Train the Trainer: A System Designed to Fail When Transferring Operational Knowledge

Why it’s time to replace outdated training methods with scalable, effective solutions.

Jan 22, 2025 • Greg DeVore

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Employee Training - Classical or Jazz?

Classical and jazz musicians are very different.

Jan 17, 2025 • Greg DeVore

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What is Operational Knowledge? Inputs, Process, and Outputs

It is more complex, more unique, and changes more frequently.

Jan 10, 2025 • Greg DeVore

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December 2024

The Need for a Knowledge Operations Platform

Why teams need to rethink how (and where) they transfer operational knowledge to employees.

Dec 13, 2024 • Greg DeVore

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November 2024

Knowledge Management vs Knowledge Operations

How are you thinking about knowledge in your business?

Nov 15, 2024 • Greg DeVore

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Communication - Not Documentation

Reframing how we look at documentation changes the way we write it and use it.

Nov 4, 2024 • Greg DeVore

July 2024

Solving Employee Overload During Onboarding

Why employees are feeling overwhelmed, and steps to take to empower confidence.

Jul 10, 2024 • Greg DeVore

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